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IE 478 Retail Services Engineering 

Course Description

The objectives of this course are to understand modern retail industry with focus on their operations and information technologies. The course starts with an overview of the basics of types of retailing, their channels, and economics of their operations. Much of the emphasis in the course is on processes and information technologies used in retail industry such as point of sale systems, barcode, RFID/EPC, data warehouse and analytics for decision support. An important part of the course is the group project. Teams for the group project will be formed with the help of CATME, which will also be used for peer evaluation.

This course is a senior under-graduate level technical elective course in the IT and Service Engineering track in the Industrial & Manufacturing Engineering Department. This course is also allowed for graduate credit in the Industrial & Manufacturing Engineering Department.

Course Offering Schedule via C&DE

This course is designed for Independent Learning with no fixed daily time schedule or meeting location. But it does have weekly homework, lab activities, and exams with scheduled start and end dates.
Semester: Summer 2013
Day and Time: Online
Location: Online
Start Date: May 13, 2013
End Date: August 9, 2013

 

Course Instructor:

Dr. Vittal Prabhu

Professor of Industrial & Manufacturing Engineering

The Pennsylvania State University

348 Leonhard Building

University Park, PA 16802

Phone: 814-863-3212

Fax: 814-863-4745

email: prabhu@engr.psu.edu

Faculty Web Page

 

PSU Course Catalog Description

I E 478 Retail Services Engineering (3) Introduction to retail services operations, process models, and application of information technologies to enhance productivity and profitability. Prerequisite: I E 330
 

Required Course Textbook

"Retailing Management 7th Edition"

by Levi and Weitz, 

McGraw Hill, 2009

 

Plus a "Course Packet" – 6 Case Studies from Harvard Business Publishers (see details in ANGEL)

 

The enrollment process is:

  1. Contact the the Office of Continuing and Distance Education for admission into the course at 814-865-7643.

  2. Complete the registration process. See the Registration Page.

 

Office for Disability Services
Penn State welcomes students with disabilities into the University’s educational programs. If you have a disability‐related need for reasonable academic adjustments in this course, contact the Office for Disability Services (ODS) at 814‐863‐1807 (V/TTY). For further information regarding ODS, please visit the Office of Disability Services website at http://equity.psu.edu/ods

In order to receive consideration for course accommodations, you must contact ODS and provide documentation (see the documentation guidelines at http://equity.psu.edu/ods/guidelines. If the documentation supports the need for academics adjustments, ODS will provide a letter identifying appropriate academics adjustments. Please share this letter and discuss the adjustments with your instructor as early in the course as possible. You must contact ODS and request academic adjustment letters at the beginning of each semester.

 

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© Penn State University
Office of Continuing and Distance Education in Engineering
301-A Engineering Unit C
University Park, PA 16802
Phone: (814) 865-7643   Fax: (814) 865-3969
E-mail: masdo@engr.psu.edu

This site was last updated 02/05/13